Know Yourself. Know Your Team. Get Better Results.

Team Collaboration Mapping

TCM is a technique used by teams to figure out how to use the unique strengths and capabilities that individual team members have. Often a team doesn’t have insight into the roles people naturally want to play. Instead, team members are given tasks that may in fact set them up to fail. TCM not only avoids this dynamic but also provides an avenue for people to discover their strengths and capabilities – leading to more engaged team members and a more successful and efficient team.

Better business results

Team Collaboration Mapping allows people to do the work that suits their capabilities.

TCM facilitates:

How It Works


Complete Belbin Report

Each team member completes a Belbin Report, which is a verified team strengths tool that helps people to understand their strengths and weaknesses.


Team Collaboration Map

Individuals receive their Belbin reports and all reports are compiled into a Team Collaboration Map.


1-hour online tutorial

Team members review a 1-hour online tutorial to explain key concepts that will help them understand their Belbin Report and Team Collaboration Map.


team workshop

A 2-hour team workshop is held where self-guided discussions occur to help the team apply their learning and increase team effectiveness.

What are Belbin Team Roles?

Resource Investigator

Uses their inquisitive nature to find ideas to bring back to the team.
Strengths: Outgoing, enthusiastic. Explores opportunities and develops contacts.
Allowable weaknesses: Might be over-optimistic, and can lose interest once the initial enthusiasm has passed.


Helps the team to gel, using their versatility to identify the work required and complete it on behalf of the team.
Strengths: Co-operative, perceptive and diplomatic. Listens and averts friction.
Allowable weaknesses: Can be indecisive in crunch situations and tends to avoid confrontation.


Needed to focus on the team’s objectives, draw out team members and delegate work appropriately.
Strengths: Mature, confident, identifies talent. Clarifies goals.
Allowable weaknesses: Can be seen as manipulative and might offload their own share of the work.


Tends to be highly creative and good at solving problems in unconventional ways.
Strengths: Creative, imaginative, free-thinking, generates ideas and solves difficult problems.
Allowable weaknesses: Might ignore incidentals, and may be too preoccupied to communicate effectively.

Monitor Evaluator

Provides a logical eye, making impartial judgements where required and weighs up the team’s options in a dispassionate way.
Strengths: Sober, strategic and discerning. Sees all options and judges accurately.
Allowable weaknesses: Sometimes lacks the drive and ability to inspire others and can be overly critical.


Brings in-depth knowledge of a key area to the team.
Strengths: Single-minded, self-starting and dedicated. They provide specialist knowledge and skills.
Allowable weaknesses: Tends to contribute on a narrow front and can dwell on the technicalities.


Provides the necessary drive to ensure that the team keeps moving and does not lose focus or momentum.
Strengths: Challenging, dynamic, thrives on pressure. Has the drive and courage to overcome obstacles.
Allowable weaknesses: Can be prone to provocation, and may sometimes offend people’s feelings.


Needed to plan a workable strategy and carry it out as efficiently as possible.
Strengths: Practical, reliable, efficient. Turns ideas into actions and organises work that needs to be done.
Allowable weaknesses: Can be a bit inflexible and slow to respond to new possibilities.

Completer Finisher

Most effectively used at the end of tasks to polish and scrutinise the work for errors, subjecting it to the highest standards of quality control.
Strengths: Painstaking, conscientious, anxious. Searches out errors. Polishes and perfects.
Allowable weaknesses: Can be inclined to worry unduly, and reluctant to delegate.

our partners trust us

Rick Ayers

Vice President, Retirement Plans, Securian

“The biggest outcome for the Retirement Business using [Belbin North America’s principles] has been to give clarity to the growth strategy and focus of the division, and to gain alignment with all departments – a collaborative approach that has assisted us with bringing new products to the marketplace quicker. Our team functions much better at the strategic level – as team effectiveness has improved – so has speed to market.”

Stephen Dennis

Director, Granite Construction Inc.

“I’ve engaged with Belbin North America as a supplier for almost 20 years now while at two different global, multi-sector companies where we extensively utilized [their principles] to improve our company’s internal collaboration muscle. I find their training offerings to be very relevant in meeting our needs and intended outcomes, especially in using Belbin with literally thousands of employees to help them interact better together. The team at Belbin North America is one of the most responsive and flexible I have ever worked with, besides just being a good bunch of nice people. I cannot recommend them enough for helping take your team to a higher level of performance.”


Feel free to connect with us for any questions.

Let’s chat. We’re here to help you.​

Fill out the form so we can get in touch with you.

Lindsay Lalla

Lindsay Lalla is the VP of Marketing and Client Support for Belbin North America. Most recently, she has been spearheading the introduction of the Belbin Team Role methodology into North America. Lindsay is a skilled facilitator, and also runs the Belbin Accreditation classes where she certifies others in the Belbin method.
Lindsay’s formal education is in instruction and performance. Combined with her 17 years of adult education experience, she brings a depth of understanding in how to deliver the highly experiential workshops that are a hallmark of the Belbin North America approach to education and organizational development.

Patrick Ballin

Patrick offers more than 25 years of experience with some of the most successful businesses in Europe as a consultant, change manager and executive coach.

He has helped many well-known organisations to get their ideas and projects off the ground by working with business leaders and their teams to optimise interaction, strategy and execution.
Patrick was Global Head of Supply Chain and Logistics Development for The Body Shop, an international retailer of ethical health and beauty products, and managed its change programme across 52 countries. In 2009, he set up the national redundancy coaching service, Rework, for the UK industry charity, Retail Trust. Patrick spent his earlier career with ACWL Group, one of the pioneering UK Apple Centres, where he was a divisional Director.
He holds an MA in Natural Sciences from the University of Cambridge, is a Visiting Lecturer for Brighton Business School, a Fellow of the RSA and coach for social enterprise incubator On Purpose.

Max Isaac

Max is the CEO of 3Circle Partners. He brings a depth of knowledge and experience from his career in general management and consulting in North America, England, Europe and Asia.
Max has assisted CEOs and senior leaders within client organizations with the design and implementation of Interaction Planning processes, team based organizational development programs and Lean Six Sigma initiatives.
Prior to moving into the field of organizational development, Max was the CFO for the Retail Division within The Molson’s Organization, where he took a lead role in growing the business to over $1 billion in revenues, doubling its size in four years through acquisitions and internal growth.
Max is co-author of Close The Interaction Gap, The Third Circle – Interactions That Drive Results, Setting Teams Up for Success and A Guide to Team Roles. He is also the contributing author of the Organizational Change sections of Mike George’s books Lean Six Sigma published in May 2002 and Lean Six Sigma for Service published in June 2003. Max is a registered CPA, CA in Canada. His undergraduate degree was earned at Witwatersrand University, South Africa.