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How TCM Works

Four straightforward steps.

Step 1: Each Team Member Completes an Individual Belbin Report

Belbin® Team Role reports are a valuable tool for exploring an individual’s collaborative strengths and weaknesses. The report helps to raise self-awareness and increase personal effectiveness.

To receive a Belbin report, an individual first completes a self-assessment. That person then invites four to six of their colleagues to complete an observer assessment. The results of the self-assessment and observer assessment are compiled into a final report. Each team member will receive their own individual report.

Sample page from a Belbin Individual Report showing team role scores and behavioral strengths

Step 2: A Team Collaboration Map is Compiled and Provided​

Once all team members have completed their report, a Team Collaboration Map will be created and provided to the team. The TCM will enable the team to see, at a glance, how each member rated against all nine of the Belbin Team​ Roles. It will also allow the team to identify any gaps or surpluses in the Belbin Team​ Roles.
Team Collaboration Map Example

Step 3: 1-Hour Online Tutorial​

With their Belbin report and TCM, team members will review a 1-hour eLearning tutorial. The tutorial will provide key concepts required to best understand and apply their Belbin reports and TCM. It will: 

  • Educate team members on how to read their Belbin report and TCM
  • Explore team dynamics that can occur in teams that have unbalanced Team​ Roles
  • Demonstrate how better operationalizing Belbin Team​ Roles can improve team effectiveness and results
Woman doing Belbin elearning

Step 4: Self-Guided Team Workshop​

After all team members have completed the eLearning tutorial, a team workshop (est. 2 hours) will occur to help members apply what they have learned. Self-guided discussions will help a team to:

  • Create a shared understanding of each team member's strengths and weaknesses and how the team is impacted by them
  • Understand the team's current state, including what is working well and where adjustments need to be made to
  • Assign tasks based on team members' roles and interests, to increase personal and team effectiveness
  • Problem-solve how to address issues when they arise and make this approach long-lasting

Trusted by the Teams Who Can’t Afford to Miss

Belbin has been trusted by global organizations for over 35 years—including Eli Lilly and Fortune 1000 companies who know performance isn’t about personality, it’s about team chemistry.

It’s not just theory—it’s the Gold Standard in team dynamics.

“Belbin gave us a framework we didn’t even know we needed. It changed how we collaborate.”

— Director, Global Strategy, Pharmaceutical Company

See the Team You Have. Build the Team You Need.

Curious how your team would map out? Let’s walk you through it.

In just one session, we’ll show you how a Belbin Survey works, what your Team Collaboration Map could look like, and how we help close the Interaction Gap—without personality labels, fluff, or guesswork.

Let’s start with a conversation.







Lindsay Lalla

Lindsay Lalla is the VP of Marketing and Client Support for Belbin North America. Most recently, she has been spearheading the introduction of the Belbin Team Role methodology into North America. Lindsay is a skilled facilitator, and also runs the Belbin Accreditation classes where she certifies others in the Belbin method.
Lindsay’s formal education is in instruction and performance. Combined with her 17 years of adult education experience, she brings a depth of understanding in how to deliver the highly experiential workshops that are a hallmark of the Belbin North America approach to education and organizational development.

Patrick Ballin

Patrick offers more than 25 years of experience with some of the most successful businesses in Europe as a consultant, change manager and executive coach.

He has helped many well-known organisations to get their ideas and projects off the ground by working with business leaders and their teams to optimise interaction, strategy and execution.
Patrick was Global Head of Supply Chain and Logistics Development for The Body Shop, an international retailer of ethical health and beauty products, and managed its change programme across 52 countries. In 2009, he set up the national redundancy coaching service, Rework, for the UK industry charity, Retail Trust. Patrick spent his earlier career with ACWL Group, one of the pioneering UK Apple Centres, where he was a divisional Director.
He holds an MA in Natural Sciences from the University of Cambridge, is a Visiting Lecturer for Brighton Business School, a Fellow of the RSA and coach for social enterprise incubator On Purpose.

Max Isaac

Max is the CEO of 3Circle Partners. He brings a depth of knowledge and experience from his career in general management and consulting in North America, England, Europe and Asia.
Max has assisted CEOs and senior leaders within client organizations with the design and implementation of Interaction Planning processes, team based organizational development programs and Lean Six Sigma initiatives.
Prior to moving into the field of organizational development, Max was the CFO for the Retail Division within The Molson’s Organization, where he took a lead role in growing the business to over $1 billion in revenues, doubling its size in four years through acquisitions and internal growth.
Max is co-author of Close The Interaction Gap, The Third Circle – Interactions That Drive Results, Setting Teams Up for Success and A Guide to Team Roles. He is also the contributing author of the Organizational Change sections of Mike George’s books Lean Six Sigma published in May 2002 and Lean Six Sigma for Service published in June 2003. Max is a registered CPA, CA in Canada. His undergraduate degree was earned at Witwatersrand University, South Africa.